{"product_id":"dell-upgrade-from-1y-basic-onsite-to-3y-basic-onsite-extended-service-agreement-2-years-2nd3rd-year-on-site-awq8z","title":"Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 2 years - 2nd\/3rd year - on-site","description":"\u003cp\u003eDell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.\u003c\/p\u003e\u003cp\u003eDell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.\u003c\/p\u003e\u003cp\u003e*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003c\/p\u003e\u003ch3\u003eMain Specifications\u003c\/h3\u003e\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Description\u003c\/td\u003e\n\u003ctd\u003eDell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 2 years - 2nd\/3rd year - on-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eExtended service agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Included\u003c\/td\u003e\n\u003ctd\u003eParts and labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLocation\u003c\/td\u003e\n\u003ctd\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFull Contract Period\u003c\/td\u003e\n\u003ctd\u003e2 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Period\u003c\/td\u003e\n\u003ctd\u003e2nd and 3rd year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Availability\u003c\/td\u003e\n\u003ctd\u003e10 hours a day \/ 5 days a week\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eClass of Equipment\u003c\/td\u003e\n\u003ctd\u003eNotebooks\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDesigned For\u003c\/td\u003e\n\u003ctd\u003ePro 13 Plus PB13250, 13 Plus PB13255, 14 Plus PB14250, 14 Plus PB14255, 16 Plus PB16250, 16 Plus PB16255\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e","brand":"DELL","offers":[{"title":"Default Title","offer_id":53670706872647,"sku":"DPNL5_1OS3OS","price":74.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0855\/3336\/0455\/files\/056215bc-86b3-42ee-b689-9e97eda9be66.jpg?v=1775664870","url":"https:\/\/syntekai.com\/products\/dell-upgrade-from-1y-basic-onsite-to-3y-basic-onsite-extended-service-agreement-2-years-2nd3rd-year-on-site-awq8z","provider":"Syntek AI","version":"1.0","type":"link"}