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Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site
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Product Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Main Specifications
| Product Description | Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Pro 13 Plus PB13250, 13 Plus PB13255, 14 Plus PB14250, 14 Plus PB14255, 16 Plus PB16250, 16 Plus PB16255 |