SKU:6302492

Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport

Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport

Regular price £97.18
Sale price £97.18 Regular price
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taxes included

In Stock - Delivery from tomorrow

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Product Description

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Main Specifications

Product Description Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Designed For Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490

Extended Specification

General

Service Included Parts and labour
Full Contract Period 3 years
Location On-site
Response Time Next business day

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For Dell Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490