SKU:6302492
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport
Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport
In Stock - Delivery from tomorrow
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Product Description
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Main Specifications
Product Description | Dell Upgrade from 3Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site |
Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 3 years |
Response Time | Next business day |
Designed For | Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490 |
Extended Specification
General
Service Included | Parts and labour |
Full Contract Period | 3 years |
Location | On-site |
Response Time | Next business day |
Details
Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
Compatibility Information
Designed For | Dell Latitude 7290, 7300, 7310, 7320, 7320 Detachable, 7350, 7390, 7400, 7410, 7420, 7450, 7490 |